Returns Policy

We take pride in our quality, but if you receive a defective or damaged item, here’s what to do:

1. Return Eligibility

• Returns are only accepted for manufacturing defects or damage during delivery.
• Claims must be made within 7 days of receiving your order.

2. How to Log a Return

Email us at in**@**********co.za with:

• Your order number
• Photos of the defective item
• A short description of the issue

3. What Happens Next

• We will assess the issue and respond within 2 business days.
• If the item is confirmed defective, we’ll offer a replacement or refund.
• The item must be returned unused and in original condition.

4. Exclusions

• No returns on items damaged due to misuse or normal wear and tear.
• No returns for size exchanges or buyer’s remorse.